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This is by design.

Target often runs large metro stores with TWO cashiers. I once went into the Target on 14th St in Manhattan and saw just a single human. Most customers are already conditioned to go through the self checkout.



How are 20+ min waiting to do it yourself desirable for the store? Especially if done on a routine?


If people still buy the goods then you're willing to absorb the inconvenience.




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