Your trade-in would cover over 1/3 of the price of a brand new machine. That's a fairly significant discount.
If you used it for a year would you say you got $959 of value out of it in that time?
If I purchase a new car, I can either trade it in for lower Kelly Blue Book value to dealership and avoid having to interact with eBay or Craigslist lurkers, or put up with strangers haggling and try to get more from selling it to private strangers.
I do not mean partial refund I mean a coupon for a significant discount so I can try to sell this one on eBay or similar.