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Video here of a training session on GDS:

https://www.youtube.com/watch?v=1PHJkm_nNL8

Typing commands starts at 2:05 in. Watching this left me feeling like I was being taught how to use the "rm" UNIX command while logged in as root on a production machine that wasn't backed up and this was my final chance to keep my job.



I went through training for Amadeus system in 2010, to get a better idea of the problem domain I'm going to automate for our startup. "oh", I've thought, "it's a terminal, and a text interface, I'll be fine". After two weeks of training we had an exam. With manuals on hand and a 3 hours time limit. My fellow students were pretty fast, and I spent 2 hours issuing a single ticket.


The security of these systems is also lacking, not to mention privacy.

see this talk "Where in the World Is Carmen Sandiego?" from 33C3 conference (2016). https://media.ccc.de/v/33c3-7964-where_in_the_world_is_carme...


Of all the ways to book an airline ticket... this has got to be near the worst. Imagine if car mechanics or hair stylists had to learn an extremely esoteric quasi scripting language to do their job. If you swap in travel agent, that’s basically this.




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