I recently cancelled without any issue... by virtue of paying for it initially with Paypal, which makes it trivial to cancel the recurring payment on my end. When I called them to cancel, and they tried giving me a runaround, I interrupted to tell them I had already cancelled the payment anyway so they literally had no choice; then I hung up. No worries! I will never subscribe to anything that doesn't accept Paypal for payment, thereby giving me the last word in controlling said payment (yes, I know a credit card would allow this, only not as easily.)