I'd put the blame on whoever hired the guy and put him out front as the customer...

		drivingmenuts on Aug 17, 2011 \| parent \| context \| favorite \| on: In response to This*: Stop letting engineers get a... I'd put the blame on whoever hired the guy and put him out front as the customer support guy, without monitoring him. Some of it's attributable to the support guy, but most of the blame should fall on his bosses.