Where are they playing it down? I know it's easy to blame compagnies. OP open a post on reddit saying that 911 does not work, did he contacted Google support? No.
There is most likely an issue but we don't really know what it is. how do you know it's not on the Verizon side?
Most likely half the 911 calls in the US are made from Android phones and we never heard of common issues.
from post: "I also contacted Google already, but haven't heard back. Also shout-out to whoever pointed me to the FCC as I'm filing the too.
Google Support reached out to me through here -" (not contain all sentences)
he had contacted Google support, but unfortunately, he do not get response now.
any response other than 'this is a bug in android and we are working 24/7 to release a fix' is playing it down. this is the emergency number. kids in kindergartens learn songs about calling 911 or 112.
i know it isn't a verizon problem, because google tried to blame teams.