Growing up I always enjoyed tech and was excited for all the problems tech can solve and all the improvements it can make and has made in my life. However, recently I had to check-in into a doctors office using a 3rd party software and the process is incredibly worse for the patient. Normally, I walk in, tell them my name and sit down. Now on my phone, I have to enter my DOB, answer a few questions, "Accept" some consent forms every time. They will not see me if I don't use the system. Then, at the end I am greeted with an advertisement for a medication.
Another one, recently had to call comcast as they were charging my parents $70 for what they are offering for $20, I play the call of "i want to cancel it is too expensive, AT&T cheaper". They recently "improved" their phone bot and added some "amazing" features. I am saying I want to cancel service/speak to customer service, and this thing goes and tells me it is restarting my modem.......then for the next 15 minutes I cannot reach anyone at comcast because my modem is restarting, every time I call I was getting, "We are restarting your modem call us back later GOODBYE!"......I swear things like this just make me want to go live off-grid somewhere.
Social media. I feel like if it weren't for these algorithms that prioritize "engagement" over facts and polite content, my country would be a bit less polarized. I think that social media will turn out to be like cigarettes and someday we will discover that it has an extremely bad outcome; at least how it's implemented today. I have come to enjoy HN a bit more lately, as I just don't engage with the trolls or the horrible people that have opinions I disagree with vehemently. The people I think are horrible, at least, because it's a personal opinion, and other's might view me as a horrible person. I have also learned that it's best not to judge someone by one or two views overall, here, and that helps. I wish more social media could be like HN and allow a diverse set of opinions, but ban the name-calling and such that really take things into a bad place.
Most products today are less durable and are generally worse than "yesterday", in my opinion. Perhaps it's the old man in me coming out, with a rosy view of yesteryear, but I think that the quality of things are just lower, in general. I do think that things "look nicer" and are more consistent, but at a lower level of quality. 20 years ago, I had only 5 or so choices for any given product, maybe a curtain rod for example (because I just bought some). Today I can go down to several stores and pick from hundreds of curtain rod designs that look really nice, but half of them break after a few years or less. I still have some shitty looking but sturdy curtain rods from 20 years ago, no joke. Electronics are worse in some ways, but faster and more complex, so maybe that complexity is the source of the decrease in perceived quality. I can say that computers are way faster now, and it's easier to do many things, but I have less freedom than I had with older computers for sure.
This is just about the end of my old man rant. Thanks for listening.
"The important thing was that I had an onion on my belt..."